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Limitless High-tech career opportunities - Expoint

Snowflake GRADUATE CLOUD SUPPORT ENGINEER 
United Kingdom, England, Leeds 
991577028

25.06.2024

WHAT WE OFFER:
  • Paid, full-time, 18-month graduate program with one of the world's most exciting cloud data companies.
  • A structured graduate program that will not only train you on our world-class products but include modules on talking to customers and managing your caseload.
  • A dedicated line manager and mentor who takes a real interest in your success and provides direction without micromanagement, and feedback throughout the graduate program.
  • Career opportunities on successful completion of the Graduate Program (potential to convert to a full-time Cloud Support Engineer)
  • Exposure to a fast-paced, fun and inclusive culture.
  • Regular team building activities including quarterly socials and weekly team lunches.
  • Perks such as office snacks, gym and phone allowance and a quarterly performance-based bonus.
  • A chance to work with world-class experts supporting world-renowned customers.
  • Opportunity to provide meaningful contributions to the success of some of the world's biggest organisations.
WHAT WE EXPECT :
  • Desired Class Level: 2.1 (or above) in Computer Science Computer Engineering, Electrical Engineering, Physics, Math, or a related field.
  • Bonus Experience
    • Understand basic query profiles and execution plans
    • Knowledge of SQL data types and functions
    • Experienced in the big three cloud providers (AWS, Azure and GCP).
  • Have strong Customer Advocacy skills
  • Be able to communicate effectively in English, both written and verbal
WHAT YOU WILL LEARN / GAIN :

Experience in working in a 24x7 follow-the-sun environmentExperience in handling all tiers of support issues and familiarity with ITSM productsHow to document known solutions for various audiencesGood understanding of the cloud ecosystems

Data PlatformDrivers & ConnectorsData IngestionApplication & SecurityUser InterfaceSingle-Sign-on IntegrationsQuery structure and performance.