Citi Group Employee Relations Investigation Lead 

United Kingdom, England, London 

990739739

Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you’ll do

• Investigate HR related concerns raised through the Ethics Office and other channels (such as formal grievances), primarily relating to allegations of discrimination, harassment and retaliation.
• Responsible for the end-to-end investigative process, including planning, interviews, e-discovery, documentation review and report writing.
• Summarise findings of investigations in Reports of Investigation and grievance outcome letters that are accurate, clearly written, and thorough.
• Determine appropriate resolution of all allegations and findings, including assessing severity of substantiated findings in accordance with policies and procedures.
• Communicate findings as appropriate to management (including senior management), HR, and reporting parties across the franchise.
• Partner with internal stakeholders including HR Business Partners, Legal HR, Compliance, Citi Security and Investigative Services.
• Effectively manage a varied and challenging caseload of investigations to meet expected timeframes for completion.
• Provide regular and ad-hoc updates on the status and trending outcome of investigations to management and stakeholders.
• Facilitate and/or participate in Disciplinary Review Panels and disciplinary hearings, providing summaries of investigations and guidance to Panels to ensure consistent determination of disciplinary action.
• Draft disciplinary outcome letters which clearly articulate disciplinary decisions and their rationale.
• Appropriately assess risk, demonstrating consideration for Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.

What we’ll need from you

• Relevant experience, with a focus in Human Resources and/or Employee Relations investigations required.
• Strong knowledge of end-to-end investigation processes and protocols
• Knowledge of employment policies, practices, and employment laws and regulations.
• Excellent verbal communication and writing skills.
• Self-motivated and with excellent attention to detail and accuracy.
• Strong analytical and organizational skills.
• Consistent demonstration of ownership and accountability (driven to “do the right thing”).
• Ability to work well in a fast-paced, collaborative, intense environment, and across multiple time zones.
• Bachelor’s/Universitydegree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

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