JPMorgan Employee Relations Partner - Investigations 

United Kingdom, Scotland 

474337642

Job responsibilities

• Manage a range of different Employee Relations cases across the full spectrum of our responsibilities including:
  • resolve disputes and issues informally
  • formal performance management
  • capability management
  • formal disputes and complaints
  • disciplinary processes
• Investigate potential breaches of the firm’s Code of Conduct from planning the investigation, through interviews and review of forensic information to completing detailed and balanced investigation summaries
• Determinate the outcome of Code of Conduct investigations by evaluating the facts, considering the aggravating and mitigating factors and using our Know Your Employee framework for guidance
• Provide judgement/identifying solutions for complex/sensitive employee related matters across EMEA
• Support employees and managers to address conflicts that arise in the workplace in a positive manner that facilitates resolution for all parties
• Document accurately all cases using our case management system and following our operational and regulatory standards with an awareness of SLAs
• Manage legal, reputational and regulatory risk in partnership with HR Legal
• Manage proactively stakeholders throughout each case and ensure their awareness and appreciation of the risk profile, influence to ensure appropriate outcomes
• Provide guidance/training (as appropriate) to HR Partners, managers and employees and other HR stakeholders (HR Solutions, Recruitment, Compensation) on the review, interpretation and dispositioning of matters relating to HR policies and procedures
• Ensure the right balance of risk mitigation, employee engagement and fairness is delivered
• Deliver a reliable, fair and considered ER service to employees and managers and provide a place where their voices are heard and acted on accordingly

Required qualifications, capabilities and skills

• Experience and demonstrated success in managing HR/ER matters in an effective and efficient manner
• Expert knowledge of EMEA employment laws and regulations
• Possesses an understanding of financial and HR related industry trends and applies them in decision making, where appropriate
• Possesses a risk and control mindset; follows published protocols around conducting investigations and tracking activities related to carrying out key responsibilities Applies a consistent and appropriate level of review when decisioning cases and providing guidance. Escalates appropriately
• Applies technical knowledge and business acumen to fact patterns and determines appropriate solution. Ability to work in a global, matrixed, and complex business
• Strong organizational/time management skills. Excellent verbal and written communication skills
• Team-oriented and collaborative approach required
• Demonstrates superior judgment to identify and mitigate potential risks impacting the firm
• Results-oriented; takes ownership of and drives clients and stakeholders towards an appropriate resolution of issues
• Ability to make sound decisions under significant pressure and tight timeframe