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Required/Minimum Qualifications
· Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 2+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
o OR equivalent experience.
Additional or Preferred Qualifications
· Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 5+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
o OR equivalent experience.
· 1+ year(s) relevant work experience within customer industry.
· Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
· Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
Technical Relevance
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