What you’ll do:
You will:
- Drive deep, trusted relationships
- Define and co-create a strategic roadmapwith the customer, focusing on achieving sustainable business outcomes and transformation.
- Lead the execution of the SAP Strategic Customer Program (SCP)in your account(s) by orchestrating a cross-functional Extended Account Team, ensuring a unified, one-team approach to delivering exceptional customer experiences across all touchpoints.
- Develop a high-performing team culturebased on collaboration, innovation, and continuous improvement within customer engagements, identifying new opportunities to create value and drive growth.
- Set up and facilitate multi-level governanceframeworks that ensure alignment between SAP, its partners, and customer leadership to deliver business impact and value outcomes.
- Support the expansion of SAP’s footprintby leveraging all relevant SAP solutions and services, and relying on strong partnerships with system integrators, technology partners/hyperscalers, and strategy consulting firms to help customers succeed.
- Drive sales executionby focusing on net bookings and cloud revenue growth, ensuring that sales targets are met or exceeded through strategic planning, business development and effective account management.
- Conduct Quarterly Business Reviews (QBRs)
What you bring:
- Strong background in account leadership, industry knowledge, and business acumen, with the ability to translate customer challenges and goals into actionable strategic roadmaps.
- Proficiency in building robust executive relationships, earning trust, and establishing governance structures.
- Thought leadership and deep expertisein value-based selling practices and strategic decision-making.
- Solid general knowledge of SAP solutions, strong communication skills, and proficiency in conducting Quarterly Business Reviews (QBRs).
- Proven track record of deliveringtangible business results and consistent overachievement of set targets for net booking or cloud revenue growth through strategic planning, relationship management, and skillful sales execution.
- Experience working with customers across various industries
Job Segment:Cloud, Program Manager, ERP, Strategic Planning, Information Technology, Technology, Management, Strategy