Conduct business process analysis to identify areas for improvement, leveraging tools and methodologies such as process mapping, value stream mapping, and root cause analysis
Collaborate with stakeholders in MSC & Logistics to understand business needs and requirements, and to gather input on process improvements
Develop and implement process improvements, including designing and testing new processes, and implementing changes to existing processes
Analyze and interpret data to inform process improvement decisions, and to measure the effectiveness of process changes
Develop and maintain process documentation, including process maps, procedures, and training materials
Facilitate workshops and training sessions to educate stakeholders on new processes and procedures
Identify and mitigate risks associated with process changes, and develop contingency plans to ensure business continuity
Monitor and evaluate the effectiveness of process improvements, and make adjustments as needed
Collaborate with IT and other stakeholders to implement technology solutions that support process improvements
Develop and maintain relationships with stakeholders across the organization, including business leaders, operations teams, and IT partners
Required
Bachelor's degree in Business Administration, Operations Management, or related field
3-5 years of experience in process analysis, operations management, or a related field
Strong analytical and problem-solving skills, with the ability to analyze complex data sets and identify areas for improvement
Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders at varying levels of leadership across the organization
Strong business acumen, with the ability to understand Nike's business strategy and identify opportunities for process improvements that support strategic objectives
Experience with process mapping and analysis tools, such as Visio, Lucidchart, or ARIS
Experience with data analysis and reporting tools, such as Excel, Tableau, or Power BI
Ability to work in a fast-paced environment, with multiple priorities and deadlines
Strong attention to detail and accuracy with the ability to identify and mitigate risks associated with process changes
Be Empowered to Grow within Nike and Create the Future.
Preferred
Experience with Lean, Six Sigma, or other process improvement methodologies
Certification in process analysis or operations management, such as CPIM or CSCP
Experience with technology implementation, such as ERP or workflow automation
Knowledge of Nike's business operations and processes
Experience working in a global organization, with multiple regions and stakeholders