Nova Field Service Engineer 

Taiwan, Taichung 

987599193

The
“Service Team

• Nova provides insights into process control in the world’s most technologically advanced industry. We employ physics, math, algorithms, software and hardware expertise to
• redefine the limits of possible in semiconductors’ manufacturing.
• We invite you to join our dreamers and winners! Brilliant high- aimers who see impossible as the starting point to exciting challenges and work together in multidisciplinary global teams to find answers.
• We dive deep, into the nanometric and atomic levels, to extract unique insights and provide our customers and partners with crucial decision-making data. Each and every one of us helps redefine what people can achieve through technology.

• Implement, analyzes, diagnoses, evaluate and troubleshoots technical equipment problems, and support company systems in the field.
• Maintain, support, and guide proper training to all users.
• Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager.
• Maintain company’s parts inventory under the position’s control.
• Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time.
• Assist in new equipment integration, “add-ons,” and upgrades.
• Provide feedback to the headquarters based on experience gained with customers.

· What will make you succeed in the role?

• Keep learning, don’t give up.