Bachelor's degree in a relevant field, or equivalent practical experience.
4 years of experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks).
Experience writing in HTML or Markdown.
Preferred qualifications:
Experience developing and delivering various content assets and processes across multiple teams. Experience working on process and quality improvement projects across content teams and partner teams.
Experience optimizing content sets for search and discoverability (SEO). Experience using analytics and measuring results using key performance indicators.
Experience with Databases, Data Analytics, SQL, and Cloud products; proficiency in a Unix environment.
Ability to discuss the scope of deliverables and content requirements with stakeholders.
Excellent communications and teamwork skills and strong initiative and the ability to navigate ambiguity, support multiple projects, and meet deadlines in a changing environment.