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SAP MEE Capacity Manager 
Austria, Vienna, Vienna 
98540131

09.09.2024

EXPECTATIONS AND TASKS

This is a backoffice role where you will support the MEE CAA Leadership in managing RISE with SAP S/4HANA Cloud Private Edition, RISE with SAP S/4HANA Cloud (Extended Edition) and HEC deals. Following are the key tasks that this role will perform:

  1. Opportunity Management and Capacity Management.
  2. Check the status for qualification criteria and check for technical questions.
  3. Collate all incoming requests in a dashboard and gather details from sales.
  4. Work with MU Sales Leader for prioritization of the opportunities.
  5. Monitoring CAA utilization and workload. Mitigating resource concerns by reallocating resources.
  6. Organize daily meetings where details of open opportunities and available capacity for discussion.
  7. Be the single point of contact to handle queries on opportunity assignment and progress.
  8. Provide regular reporting to CAA management on workload distribution.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

  • Very high proficiency in MS Excel and other reporting tools.
  • Expertise in Excel Programming using VBA
  • Excellent communication skills, organizational skills, attention to detail, and the ability to handle simultaneous tasks and projects in a fast-paced environment.
  • Ability to handle sensitive and confidential information appropriately.
  • Bachelor’s degree, Business Administration required from an accredited university.
  • Fair understanding of SAP technologies.
  • English and German Language proficiency.

WORK EXPERIENCE

  • 5+ years of experience in resource management, project management, business analyst, data analyst.
  • Experience working for an enterprise software and/or services vendor necessary.