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Apple Growth Operations Manager United States, West Virginia 98524946
04.09.2025
This role requires a self-driven and solutions-oriented innovator to design marketing automation flows and launch multi-channel customer communications for Apple services.
In addition, the Growth Operations Manager will support innovation and learning through the following:
- - Optimize performance through A/B testing to drive incremental growth and overall program improvement. Monitor campaign performance for operational integrity and identify and communicate issues to internal teams.
- - Identify key opportunities for innovation in campaign performance, operational efficiency, processes, and product tooling.
- - Build a knowledge portal of best practices and playbooks that serve as a reference and training resource.
- 6+ years of lifecycle marketing experience building and launching acquisition and engagement initiatives
- Technical proficiency in building automation flows with CRM or ESP platforms such as Salesforce Marketing Cloud, Braze, Oracle Responsys
- Proven experience with logical reasoning and critical thinking
- Experience using SQL to target customers through customer segmentation
- Bachelor’s degree or equivalent education
- Willingness to take action, be resourceful, cut through ambiguity, and remove roadblocks
- Experience driving excellence to deliver projects with high attention to detail and quality
- Ability to think clearly with a strategic mindset when making decisions for any situation
- Teammate mentality with strong consideration for impact on team members
- Effective and persuasive communication skills in all mediums to gain support, with the ability to clearly articulate ideas across disciplines
- Experience managing a robust schedule of campaigns, in both complexity and volume, while effectively prioritizing and communicating with key stakeholders
- Experience managing others in either direct or indirect means
- A passion for Apple products and services and a deep familiarity with the Apple ecosystem of services and hardware (Mac OS, iOS, Apple Music, iTunes, App Store, Books, Podcasts, Apple Pay, Apple TV, Apple News, Apple Fitness+, Apple One, etc.)
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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