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Key job responsibilities
Hire, supervise, coach, and develop Facility Ops Center engineers.Drive a fun and productive workplace environment.Proven leadership capabilities including the skill to develop and motivate others.Manages shift scheduling.Ongoing development of processes and procedures to meet changing environment.Update and maintain documentation associated with processes and procedures.
Bachelor’s Degree in Electrical, Mechanical, Computer or other type of Engineering; or relevant work experience. Team management experience including performance management and promoting employee career growth. Experience leading a shift of 10+ engineers. Demonstrated project management skills. Able to remain cool, calm, and collected under high pressure situations while effectively managing multiple tasks. Proven success managing time and multiple projects in a high growth environment where priorities shift quickly. Superior verbal and written communication skills with high attention to detail. Demonstrated strong interpersonal skills when working with key decision-makers. Strong attention to detail and organizational skills. Comfortable driving creative solutions in a fast-paced environment. A strong advocate for our customers and driven to create a best-in-class operating center
Management experience in the data center or critical facilities environment or experience managing a Network Operations Center (NOC) or IT Support.
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