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We are seeking a professional that is able to operate at the forefront of transformational technology, assisting enterprise customers to take advantage of a growing set of AWS services and features to run their applications.As an AMS Senior Cloud Architect, you will be the technical resource to help our largest customers navigate the operational challenges of cloud computing. You will be an adviser, supporting the customers’ effort to identify good candidate workloads from their application pipeline and offer AMS specific advice on their architecture to ensure they are getting the full value of the AMS feature set. You will be the person people seek out as a resource to solve difficult problems. You possess customer facing skills that enable you to represent AWS well within a customer’s environment and drive discussions with senior personnel regarding incidents, trade-offs, best practices, and risk management. You will constantly seek out new ideas and technologies that you can use to deliver a higher quality service.You will be accountable for providing our customers with an exceptional AMS Operations experience. You will possess excellent customer facing communication skills. You will represent AMS within the customers’ environment and drive discussions at multiple levels within the customer organization to Senior Leaders at the C level, technical personnel and management regarding incident management, trade-offs, best practices, and risk management.
You will be surrounded by people who are smart, passionate about cloud computing, and believe that world class operations is critical to customer success. Every day will bring new and exciting challenges on the job while you:
· Drive customer transformation activities and manage the engagement via governance to ensure successful delivery of solutions.
· Guide customers to ensure success in building and migrating applications, software and services following the principles of the AWS Well-Architected Framework.
· Make impactful recommendations and develop technical direction and future state architecture for clients in alignment with their business plans.
· Help educate enterprise customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
· Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates.· You will engage directly with AMS and AWS service teams to be the voice of the customer and work with internal AWS resources to drive innovation, feature request, and resolution to customer impacting bugs and/or issues.
· Capture and share best-practice knowledge among the AMS Cloud Architecture community.
· Assist in building AMS Operational service offerings and processes that demonstrate the value of well operated in the cloud.
· Author or otherwise contribute to AWS customer-facing publications such as blogs and whitepapers.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- 10+ years of technical specialist, design and architecture experience
- 10+ years of consulting, design and implementation of serverless distributed solutions experience
- 5+ years of cloud based solution (AWS or equivalent), system, network and operating system experience
- 10+ years of external or internal customer facing, complex and large scale project management experience
- Bachelor's degree, or 10+ years of professional or military experience
- AWS Professional level certification
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