Capital One Senior Associate Site Operations 

Mexico, Mexico City 

98138464

WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Senior Associate, Site Operations

As a Senior Associate at Capital One, you’ll manage the day-to-day relationships with our internal customers and lines of business within your assigned geography. You’ll also engage with external providers responsible for facilities, space planning, moves, food and beverage services and mail services. You’ll also maintain landlord relationships and engage with landlord facilities team members on day-to-day infrastructure operations.

Responsibilities:

• Support the overall site including visitor registration and check in processes, new associate badging and visiting executives

• Partner with your internal clients to understand their intent and goals, develop plans that meet their needs and relentlessly pursue options to deliver high-performing results

• Engage with cross-functional teams at all levels and serve as a trusted real estate expert

• Identify, recommend/document and implement ways to drive optimal utilization of the facilities

• Contribute to the development of the annual capital and operating-expense budgets

• Partner with other internal real estate associates to create solutions and proactively solve problems

• Collaborate with other departments, such as Finance, Legal, HR, IT and Security

• Foster a positive work environment through engagement and team building activities

The Candidate will:

• Lead with a strong attention to detail, a high sense of urgency or doesn’t get overwhelmed or flustered easily

• Have strong written and verbal communication skills

• Leverage different approaches and build on the ideas and perspectives of others

• Have a passion for real estate and how it influences culture and the environment

• Possess the skill to not only prioritize multiple tasks concurrently but do so with a high degree of skill and efficiency.

• Thrives in a fast-paced environment that involves both working independently and collaborating with others

• Enjoy interacting with associates at all levels and working with a creative, cross-functional team

Basic qualifications

• Intermediate-Advanced English fluency

• Bachelor’s Degree or Military Experience

• At least 1 year of experience in Facilities Management or Relationship Management

• At least 1 year experience with Microsoft Office or G Suite

Preferred qualifications

• 3+ years related experience in Facilities Management, Project Management, People Management or Supplier Management

• 2+ years experience with G Suite tools