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Microsoft Director Continuous Improvement 
United States, Washington 
980061211

10.12.2024

focuses on talentdevelopment and recognizesand rewards great work.

Position Description:

ou will be instrumental in building and deploying innovative tools and methodologies that streamline workflows and drive efficiencies.

As a Director, Continuous Improvement you willdevelop deepin continuous improvement strategies and AI applications. You will build leadership skills as you engage, influence, and drive momentum with senior leaders and across the organization. You will deliver measurable impact by collaborating across the organization, opening the door to significant career growth opportunities and advancement.


Required/Minimum Qualifications

  • Bachelor's Degree in Engineering, Business, or related field AND 8+ years process management, process execution, process optimization, or related experience
    • OR Master's Degree in Engineering, Business, or related field AND 6+ years process management, process execution, process optimization, or related experience
    • OR equivalent experience.
  • 4+ years people management experience.
  • 3+ years of experience and proficiency in process improvement and design
  • 3+ years of experience applying rigorous critical thinking to breakdown complex processes to identify improvement opportunities
  • 3+ years of experience leading, facilitating, and influencing cross-functional teams

Additional or Preferred Qualifications

  • Bachelor's Degree in Engineering, Business, or related field AND 15+ years process management, process execution, process optimization, or related experience (e.g., data analytics)
    • OR Master's Degree in Engineering, Business, or related field AND 12+ years process management, process execution, process optimization, or related experience (e.g., data analytics)
    • OR equivalent experience.
  • Lean, Business Process Management Professional, Change Management (e.g., Prosci), Six Sigma, and/or Agile certifications.
  • 7+ years people management experience.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Responsibilities:

  • You will drive process excellencethroughoutMicrosoft Business Operations. You will play a critical role in ensuring our processes areoptimizedfor maximum value for our stakeholders. Your experience driving process optimization initiatives will be instrumental inassistingthe organization achieve its goals.
  • Managinga team of Process Practitioners with a diverseportfolio ofProcess Areasensuringprioritizationof resources, evangelizing the discipline,showcasingAI& wins, and driving a culture of Process Excellence in MBO and Microsoft.
  • You will build and deploy the core tools and methodologies of continuous improvementin order todrive achievement of targeted results in security, quality, and delivery.
  • As you lead process improvement and the development of business outcomes for complex processes you will assess process performance.You’ll facilitate teams in definition of improvement goals, leveraging relevant benchmarks to set a high bar, and support implementation of improvements to achieve targeted outcomes.
  • You willfacilitateprocess execution and lead a clear end-to-end view of expected business outcomes for owned processes.You’llmanage stakeholder engagement rhythm and partnerships by addressing pain points to resolve challenges and to drive sustainment of improvements.
  • You willfacilitatethe process improvement sustainment, includingassessperformance data,interpretanalyses, andtranslateinsights into recommendations to supportteamsadoption of continuous improvement.You’llusedata resultstoidentifyopportunities, communicate results, lead the incorporation of process methodologies and leverage feedback from others toidentifyopportunities for future process improvements and work with teams to implement, using kaizen.
  • You will lead change management using your advanced understanding of the business and continuous improvement.You’lllead teams in end-to-end implementation of improvement for complex processes that span multiple business functions and lead documentation maintenance for flow, controls, underlying systems, and requirements needed.
  • Embody our