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Apple Customer Relations Admin - Arabic United States, West Virginia 980051296
Today
Manage backend investigations and transactional activities as neededOutreaching to customer to complete AC+ Sales
- Fluency in English and Arabic.
- You are passionate about solving Customer problems and restoring their confidence in Apple.
- You have strong communication skills, including the ability to actively listen to the Customer and be able to negotiate where needed.
- You have excellent organisational/time management skills. You are able to discern priorities from urgencies and have the ability to work under tight deadlines and pressure.
- You have outstanding and consistent follow through until full resolution of Customer issues.
- You are an excellent problem solver and decision maker; you can make good judgments by weighing up the Customer's needs as well as the needs of the business.
- Familiarity with Apple Operating Systems
- You are detailed oriented and analytical, while also being able to look at the bigger picture.
- You are curious and ambitious, and like to think creatively.
- You are target-oriented.
- You can multitask.
- You are flexible and willing to explore additional responsibility, and assist in the execution of new projects.
- You can work autonomously with little supervision.
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