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Organization Overview:
Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.
We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.
Job Purpose:
Margin Operations is part of ICG Markets Operations and helps mitigate credit risk and comply with regulatory requirements through the completion of core responsibilities that include: (i) margin calls processing to ensure successful receipt and/or payment of agreed and eligible collateral, (ii) collateral optimization, (iii) resolution and escalation of exceptions (fails/cash breaks/margin disputes, etc) and (iv) regulatory compliance through collecting/posting of eligible collateral, completing portfolio reconciliations and providing client valuations.
Margin Operations plays a significant role in supporting both internal and external clients throughout the end to end margin process and covers the following products: (i) OTC Derivatives, (ii) Futures/Clearing, (iii) Fixed Income Finance (Repo/TBA), (iv) Prime Broker and (v) Cross Product Margining. Interaction and collaboration with Front Office (Sales and Trading), Credit Risk, Finance, Legal and Compliance is required as part of the daily margining process.
Responsibilities:
Manage a team of about 5 to 6 direct staff and 10+ off-shore indirect team members
Managing an effective and robust end to end control framework that fully meets Audit, Compliance and Regulatory requirements
Ensuring the infrastructure and tools are in place to effectively manage risk and service our clients to a high standard
Involved in short- to medium-term planning of actions and resources, and exercises control over policy formulation and planning
Manages complex and highly variable issues associated with collateral and Margin with significant potential impact across multiple operations areas, weighing various alternatives and balancing potentially conflicting needs
Builds effective relationships with clients; facilitates, influences and enables change
Presents data and analyzes/validates to develop valued added solutions to increase productivity and efficiencies, mostly but not limited to, collateral and margin
Applies comprehensive understanding of concepts and procedures within collateral and margin and basic knowledge of other areas (middle office, settlements, control, etc.), to resolve issues that have impact beyond own area
Accountable for integrity of process, operations and end results. Implements a successful risk/control environment related to collateral and/or margin processes
Utilizes exceptional communication and interpersonal skills in order to build effective relationships and influences and negotiates, often at senior levels (across functions)
Leads by example in support of organizational initiatives by exhibiting in-depth knowledge of products and issues and proactively seeks opportunities to work across silos
Holds a degree of responsibility and demonstrates a sense of ownership for the strategy of a department, program or project
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Stakeholder Engagement:
Acting as key point of contact for the front to back Operations groups across internal and external stakeholders
Continued engagement and face off with a range of senior Business, Technology and Operations partners
Acting as an Operations lead in committee meetings, client meeting and other governance forums
Supports and partners with the Business to facilitate a gro
wing and expanding client base / operational offering
Engaging in client discussions & relationship management activities as required to support the Business
People Agenda:
Promoting a culture of continuous improvement and cultivating a robust service and control environment
Coaching and mentoring our People.
Championing diversity and inclusion to create a working environment which allows our People to thrive and excel
Qualifications and Skills:
BS/BA degree or equivalent work experience preferred
People management experience (direct staff)
Significant experience within the financial industry
Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology
Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments
Strong risk management and control mindset
Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources
Self-reliant, good problem solver, results oriented
Ability to establish and build trust with professionals throughout the business as a leader, advisor and business partner to the organization with a clear client orientation.
Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
Ability to conceptualize aspects of the organization’s model and its future development.
Anticipated Posting Close Date:
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