NICE Business Operations Manager Analysis & Reporting 

United States, Utah, Sandy 

978621861

Hybrid

Responsibilities:

• Manage, track and pursue revenue forecasting, including managing Revenue forecast calls, managing risks and solve operational challenges.
• Working closely with finance, Order Management, PMO and regional teams to provide ongoing support, required data and promoting revenue.
• Analyze operational & financial data to identify business insights & opportunities for process improvement and meeting KPIs targets (booking, revenue forecast, operational metrics.)
• Manage, track and pursue Global Cloud ACV forecasting. Including all milestones from booking till revenue recognition.
• Support ad hoc business questions, data analysis and process improvement, including monthly KPI tracking and QBR preparations.
• Own & manage analyzing data and providing insights to the business to help improve processes and uncover opportunities.
• Implement internal processes, methodologies and tools within the organization to improve business performance.
• Assists in providing a centralized status, reporting, analysis of all projects with analysis of corresponding impacts to budget, delivery timetables, and resources.

Knowledge, Skills and Abilities:

• Strategic thinker who can transform & operationalize strategy into standard practice with measurable KPIs.
• Ability to analyze and synthesize information in a concise manner and to make recommendations on strategies to resolve issues.
• Understanding and knowledge of finance and accounting in a product organization.
• Strong partnering skills.
• Ability to understand and deal with global and regional issues in a highly matrixed environment.
• Excellent communication skills (oral and written).
• Strong organization skills and the ability to manage multiple priorities.
• Strong skills in analysis and problem solving.
• Creation of financial, delivery health reports, resource reports and ability to analyze data with suggestion of improvement plans as applicable.
• Assisting in creation of management reports.

Required Skills/Experience:

• At least 5 years’ experience in Business Operations or Business Analytics.
• Degree in Engineering, Business or related field.
• Strong data and analytical skills, with the ability to combine business understanding and technology.
• Strong partnership with internal stakeholders in order management, sales leadership and executive leadership.
• Strong managerial skills and experience in matrix management.
• Outstanding organizational, communication, interpersonal, relationship building skills conducive to team development.
• Excellent understanding of Business processes / Good technical background and experience.
• Experience in Enterprise Software Product company is a must.