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Microsoft Azure Technology Specialists - App Innovation Sweden, Stockholm 97855701
10.09.2024
We cover Core (cloud infrastructure), Data & AI, and App Innovation.
As an Azure Technical Specialist team we:
- Work in early stages of an engagement and are the technical experts supporting our sales organization
- Earn trust and win the technical decision
- Drive the solution and architecture design
- Get the customer going with technical workshops and Proof of Concepts
- Accelerate engagements by unblocking technical considerations
- Engages in partner sell-with scenarios by acting as liaison between the partner and team and facilitating partner resources and processes throughout the course of the project
- Captures core competitive knowledge and delivers back to product and engineering teams
Required/minimum qualifications
- Master's Degree in Computer Science, Information Technology, or related field AND a few years of technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND proven years technical pre-sales or technical consulting experience OR several years technical pre-sales or technical consulting experience OR equivalent experience.
Additional or preferred qualifications
- Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
- A few years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
- Proven years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
- Experience and/or passion in these example technologies:
- Cloud native architecture including microservices and containers, APIs, and serverless
- Software development (e.g. .Net, Java, Python but also others)
- AI development and integration (vision, text, small/large language models)
- Integration services such as API gateways (API Management, Apigee, MuleSoft, Kafka) and event handling
- GitHub and DevOps automation
Build Strategy
- Works with account and marketing teams to shape strategic win and customer success plans and tailor Microsoft messaging to audience using knowledge of customer feedback, specific Microsoft solutions, and their context in a competitive landscape. Where applicable, builds consumption plans with Partner and Industry Solutions Delivery teams after customer sign-off.
- Captures core competitive knowledge and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies for assigned customers.
- Provides strategic, technical, and partner input based on Microsoft capability at the account level to contribute to strategy development, leveraging partner, competitor, or open-source knowledge.
Education
- Monitors and responds to internal tech community posts, attends community calls, sessions, hackathons, etc., and acts as a mentor for their technology area.
- Demonstrates new and updated products to increase internal virtual teams' understanding of solutions and new opportunities.
- Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
Scale Customer Engagements
- Leverages foundational knowledge of resources (e.g., roles, Microsoft Technology Center [MTC], demo sites, virtual sites, Value Based Delivery [VBD], Customer Success Unit [CSU]) and proactively engages product teams (e.g., engineering) to remediate blockers by conveying impact.
- Engages with and reaches out to customers proactively and independently.
- Leads and ensures technical wins for core and adjacent technologies by leading technical discussions with customers and establishing rules of engagement (e.g., role boundaries, handoff strategies) for extended teams, leveraging knowledge of processes (e.g., Managed Service Provider [MSP], Managed Certified Professional [MCP]), tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]). Searches for customer references to use in engagements.
- Uses knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers.
Solution Design and Proof
- Presents and applies architecture patterns to partners or customers and drives cross-workload support for Microsoft Solutions.
- Applies sales methodologies (e.g., challenger sales) and coaches team in addressing customer digital transformation and leveraging insights to align new or changing technology to customer business needs.
- Demonstrates and oversees demonstrations (e.g., architectural design sessions, and proof of concept [POC] sessions) of products, services, and integration through initial engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment.
Leverage Partner Ecosystem
- Supports partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams (e.g., Global Partner Solutions).
- Engages in partner sell-with scenarios by acting as liaison between the partner and team and facilitating partner resources and processes throughout the course of the project.
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