Citi Group Officer Communications Senior Coordinator 

Japan, Chiyoda 

976653127

Responsibilities:

• Assist and occasionally lead in creating, coordinating and executing effective communications programs to inform and engage employees; content includes articles, presentations, town halls, events, and intranet content.

• Support and occasionally lead initiatives in web and other external communications, adapting strategies to meet the needs of a global financial landscape.

• Create and manage bilingual content that aligns with Citi’s key messages and communication goals, ensuring clarity and effectiveness in messaging across multiple platforms.

• Coordinate and implement ongoing maintenance of intranet site, e.g., refresh content, answer questions from colleagues, work with intranet liaisons.

• Prepare and distribute internal announcements; maintain group distribution lists for various communication needs.

• Liaise with site wide committees to coordinate communications and plan events.

• Collaborate with teams across different functions and businesses to synchronize communication efforts with overarching corporate strategies, enhancing both the visibility and reputation for Citi.

• Monitor and report on web/SharePoint/EDT (E-mail Distribution Technology) analytics, using insights to guide strategic decisions and improve colleague/external engagement and user experience.

• Serve as a key resource as a core member of the Communications team, guiding our stakeholders with the right information and executing tasks with speed and excellence.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Demonstrated ability to work effectively in a team environment within a heavily matrixed organization, as well as independently when required (self starter)

• Strong communications (written, verbal and interpersonal) skills

• Native Japanese with fluent English speaking and writing skills

• Integrity, maturity, dependability, a positive professional attitude

• A team player who will implement initiatives effectively and motivate others to perform their tasks

• Excellent organizational and project management skills

• Track record of success in delivering high quality work in a fast paced and dynamic environment

• Critical competencies include oral communication, written communication, project management, relationship building, results orientation and strategic orientation

• More than 5 years of work experience in a large, matrix company is preferable.

Bachelors/University degree or equivalent experience

Time Type: