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Citi Group Assistant Vice President Business Analytics 
India, Karnataka, Bengaluru 
97656016

03.09.2024

C12(IC)- GWFO

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have 200+ years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities.

Job Responsibility :

  • The incumbent will be responsible for building, implementing and managing the long term and short term capacity plans for multiple functions within Operations
  • This includes building forecasting models and staff optimization strategies for Operations. This also includes building strategies for optimal agent hiring and maximizing the ROI of the operational budget.
  • Promote a culture of data driven decision-making, influence stakeholders from different domains to adopt strategy driven by data and advanced analytics.
  • Participate in discussion with business partner to design and implement the long-term and short-term capacity plan
  • Lead efforts to develop and maintain model governance documentation and performance monitoring report
  • Mentor Junior team members
  • Foster a collaborative, open and agile delivery culture

Qualification/Required Skill Set :

The successful candidate should be both a self-starter and quick learner, have critical logical thinking capability, be able to work with minimal guidance and should have

  • University degree in Statistics, Economics, Computer Science, or related discipline with 8+ years of relevant experience in Analytics
  • Excellent Stakeholder management skills
  • Have good interpersonal and communication skill, coupled with proven experience working in a matrixed structure.
  • Experience in drafting model review document and working on model implementation
  • Good Problem solving, Structured Thinking, Root Cause Identification skills along with ability to work in unstructured area
  • Experience with and Knowledge of building robust forecasting process using Time series Models
  • Relevant experience in transforming data sets and performing quantitative analysis using Python and PySpark
  • Good presentation and Storyboarding skills
  • Be agile and adapt to change in business priorities
  • Excellent Project Management Skills

Good to have Skill :

  • Knowledge of Deep learning Time Series Model
  • Knowledge of queueing theory algorithms
  • Having Experience of using NICE and IBM PAW Tool
  • Working experience in Banking and Financial Service domain
  • Relevant experience in Operations Analytics
Decision Management


Time Type:

Full time

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