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Honeywell Advanced Field Service Engr 
United States 
97644856

04.09.2024
JOB DESCRIPTION


For more than 130 years, we have solved the toughest customer challenges through a rare combination of our industrial expertise and our innovations in groundbreaking software and technology, and industry-leading automation. This perfection is built on a foundation of inclusion, diversity and driving a performance culture that values integrity and ethics.


Key Responsibilities include:

  • Periodic communication with customers regarding technical and administrative issues
  • Provide customer support on Honeywell Control Systems and serve as a customer contact for service-related issues/enquiries
  • Configure, maintain and solve Honeywell hardware and software issues including: Experion PKS, other DCS hardware / software such as LCN, TPS
  • Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customer’s industrial process
  • Migrate Legacy Honeywell control systems to Honeywell’s new technology offering
  • Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations
  • Assist Sales during sales pursuits and be the face of Honeywell to end-users, and competitors
  • Learn the end-to-end product/solution development and delivery/execution of Honeywell products and solutions
  • Use technical expertise of sophisticated Honeywell solutions/product offerings to improve customer experience
  • Lead and assist in training less experienced field service engineers

YOU MUST HAVE

  • High School Diploma or equivalent
  • 5 + years’ hands on experience working with control methodology in Distributed Control System (DCS) PLC and HMI platforms
  • 5 + years’ field engineering experience
  • Knowledge of network architecture and control communication protocols
  • Valid driver's license
  • Willingness and ability to travel 50% of time

WE VALUE

  • Bachelor's degree in a technical/Engineering field
  • Lead experience
  • At least one L4 certification on any domain Experion or TPS.
  • Experience with Experion PKS Hardware & Software, in addition to Hiway, TDC, & TPS system experience including LCN, UCN, and Hiway equipment along with PC/Networking
  • experience
  • 3rd Party controls experience
  • Project Management experience (budget control, schedules, resource allocation, reporting)




Additional Information
  • JOB ID: HRD241931
  • Category: Customer Experience
  • Location: 2101 CityWest Blvd,Houston,Texas,77042,United States
  • Nonexempt