Honeywell Advanced Field Service Engr 

United States 

97644856

For more than 130 years, we have solved the toughest customer challenges through a rare combination of our industrial expertise and our innovations in groundbreaking software and technology, and industry-leading automation. This perfection is built on a foundation of inclusion, diversity and driving a performance culture that values integrity and ethics.

Key Responsibilities include:

• Periodic communication with customers regarding technical and administrative issues
• Provide customer support on Honeywell Control Systems and serve as a customer contact for service-related issues/enquiries
• Configure, maintain and solve Honeywell hardware and software issues including: Experion PKS, other DCS hardware / software such as LCN, TPS
• Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customer’s industrial process
• Migrate Legacy Honeywell control systems to Honeywell’s new technology offering
• Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations
• Assist Sales during sales pursuits and be the face of Honeywell to end-users, and competitors
• Learn the end-to-end product/solution development and delivery/execution of Honeywell products and solutions
• Use technical expertise of sophisticated Honeywell solutions/product offerings to improve customer experience
• Lead and assist in training less experienced field service engineers

YOU MUST HAVE

• High School Diploma or equivalent
• 5 + years’ hands on experience working with control methodology in Distributed Control System (DCS) PLC and HMI platforms
• 5 + years’ field engineering experience
• Knowledge of network architecture and control communication protocols
• Valid driver's license
• Willingness and ability to travel 50% of time

WE VALUE

• Bachelor's degree in a technical/Engineering field
• Lead experience
• At least one L4 certification on any domain Experion or TPS.
• Experience with Experion PKS Hardware & Software, in addition to Hiway, TDC, & TPS system experience including LCN, UCN, and Hiway equipment along with PC/Networking
• experience
• 3rd Party controls experience
• Project Management experience (budget control, schedules, resource allocation, reporting)

• JOB ID: HRD241931
• Category: Customer Experience
• Location: 2101 CityWest Blvd,Houston,Texas,77042,United States
• Nonexempt