Wells Fargo Fraud & Claims Operations Associate 

India, Telangana, Hyderabad 

976191388

In this role, you will:

• Participate in researching and examining complex transactions and referrals in order to prevent and detect fraud activities, policy violations, and merchant disputes with low to high risk within fraud and claims functional area
• Review complex transactions and referrals to prevent and detect fraud activities, policy violations, and merchant disputes in low to high risk tasks and deliverables
• Receive direction and exercise judgment within defined parameters while developing an understanding of investigative techniques and all facets of portfolios serviced by the division to quickly examine information and determine liability as well as impact of each case
• Provide financial or business evidence and detailed data detecting patterns, trends, anomalies, and schemes in both transactions and relationships across multiple businesses or products to the more experienced management as well as specialists working within the team.
• Provide support for leadership team during issue management and corrective action implementation and successful validation and closure of the same.

Required Qualifications:

• 6+ months of Customer Service, Financial Services,Fraud, Investigationsexperience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Experience in managing audits, EBCE and IT&V reviews, RCSA and control testing.
• Knowledge in U.S. Banking regulations like REG E, REG CC, REG Z, Etc.
• Extensive knowledge of Fraud and Claims dispute management processes for Credit and Debit cards, ACH and Checks.
• Knowledge in Fraud Detections reviews.

Job Expectations:

• Flexible in working night and rotational shifts.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.