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We are looking for a teammate to help the Ethics Office advance its mission to create an industry leading ethics program that provides our associates with the information and guidance they need to live our values. As a Sr. Associate within the Ethics Office, you will be responsible for supporting the following critical programs: (1) Conflicts of Interest (COI) disclosures, (2) Gifts and Entertainment (G&E) disclosures, and (3) Ethics Program management. Specific responsibilities include:
Conducting the initial assessment, fact-finding, documentation, escalation, and resolution of COI and G&E disclosures from current associates and candidates;
Coordinating the receipt, documentation, routing, escalation, and resolution of allegations of misconduct submitted to Capital One’s Ethics Line, and other reporting channels;
Serving as a strategic partner to the lead communicators and chiefs of staff across the enterprise to plan and prepare effective and engaging internal communications that educate, inform, connect with and inspire leaders and associates to adhere to the Code of Conduct;
Assisting with program awareness and outreach efforts such as administering the Code of Conduct, drafting related training and awareness campaigns, benchmarking, applying for external awards, and further building of the Ethics program;
Providing insight and perspective to enhance the efficiency and effectiveness of the Ethics Office;
Participating in regular status meetings and providing oral and written briefings to senior leadership in a professional, concise, and easily digestible format;
Supporting the development and presentation of key metrics reporting for Ethics Program data;
Establishing and maintaining strong working relationships with key partners across Compliance, Legal, Human Resources, and Risk Management, as well as within the lines of business; and
Prioritizing among multiple tasks and responsibilities in a fast-paced environment, while maintaining collaborative relationships with various partners.
Basic Qualifications:
Bachelor’s Degree or military experience
At least 2 years of experience in Corporate Ethics, Government Regulatory Enforcement, Risk Management, or Compliance
Preferred Qualifications:
Financial services industry experience
Experience collecting, analyzing, and measuring process data to initiate sustainable business practices and procedures and to report to senior leadership and executives
Familiarity with Ethics Helplines and other investigation case management systems
Experience with program management, job aid creation, or maintenance of program governance documents
Excellent written and verbal communication skills
Proficiency in the Google Suite - Google Docs, Slides, Sheets, Keep or Microsoft equivalent
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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