Cisco Customer Success Manager 

United States, Georgia, Atlanta 

974801940

Travel required – up to 40%

What You'll Do

· Driving software utilisation and value realisation, leading to customer renewals and business growth.

· Proactively handling renewal risks, demonstrating insights to increase customer retention, and facilitating workshops to review adoption progress and ensure successful onboarding.

Who You'll Work With

Who You Are

Minimum qualifications:

· Knowledge of a single technology architecture or CCIE/Industry equivalent certification

· Experience developing software adoption plans across technology portfolio

· Experience building technical and business stakeholder level relationships

· Experience leading cross-functional virtual teams in a matrix organization

· Experience with recurring revenue concepts, margin and attrition

We tackle whatever challenges come our way. We have each other’s backs, we recognise our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).