Capital One Principal Associate - Expense Management 

United States, Virginia, Richmond 

97471431

Principal Associate - Expense Management

As a Principal Risk Associate at Capital One, you will be responsible for creating and enhancing expense management processes- balancing customer needs within a well-managed framework. You will monitor process performance through data analytics, identify trends and escalate anomalies. You’ll identify trends to make recommendations on process improvements and oversee the implementation of changes, partnering with enterprise partners as needed. Additionally, you will manage formal process documents and regularly execute and/or oversee controls to mitigate end-to-end process risks.

Responsibilities:

• Oversee daily activities related to corporate card issuance, credit limit management, expense report submission and approvals.

• Monitor expense activity through Finance System and card reporting tools, highlighting themes and trends for LOBs and/or back-office support teams through regular reporting and interactions.

• Identify, implement and execute corporate card and expense process controls - ensuring a well-managed end-to-end process, while driving issue resolution/risk mitigation activities.

• Identify, prioritize and lead process improvement work to streamline the user experience.

• Use data analytics and reporting to provide transparency to senior leadership on process needs and health.

• Coordinating work between multiple areas and working on multiple projects simultaneously; leveraging/influencing business partners to drive results

• Track and resolve process breakdowns, providing transparency on impact to leadership and customers.

• Develop and maintain formal process documentation including procedures

• Act as a subject matter expert to effectively partner with project customers to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions.

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 4 years of experience in Accounting OR Finance OR a combination

Preferred Qualifications:

• 2+ years of experience in Business Process Management, or Project Management, or Relationship Management or Risk Management or a combination

• 1+ year of experience in Corporate Travel and Expense or Corporate Card Management

• 1+ year of experience in Change management

• Lean, Agile, Six Sigma, Business Process Management, or Project Management certification

• Previous experience in Microsoft Office or G-suite

• Strong communication and presentation skills

McLean, VA: $117,300 - $133,900 for Principal Risk Specialist Richmond, VA: $106,700 - $121,700 for Principal Risk SpecialistThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.