Your Impact in Role:- Design and Implement Automation Solutions: Create, test, and deploy automated workflows and tools using JSON and JavaScript to address the unique challenges of our customer support operations.
- Collaborate with Stakeholders: Work closely with cross-functional teams, including operations, engineering, and product, to gather requirements and ensure that automation solutions align with business needs.
- Analyze and Optimize Processes: Use data analysis to identify inefficiencies in current processes and develop automation strategies leveraging JSON and JavaScript to streamline operations.
- Maintain and Improve Existing Automations: Monitor the performance of existing automated solutions, troubleshoot issues, and make continuous improvements using JSON and JavaScript to ensure optimal performance.
The Experience You’ll Bring:- 2-3 years of work experience in Software Engineering
- Exceptional JavaScript knowledge with strong SQL background
- Ability to work with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment
- Effective people, program and stakeholder management skills
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .