Truist Senior Product Manager - Adobe Experience Platform AEP 

United States, Georgia, Atlanta 

971204600

Regular or Temporary:

English (Required)

1st shift (United States of America)The Senior Product Manager reports to the Group Product Manager leading the roadmap for CDP, AJO, and CJA capabilities and its integration across enterprise channels. This is a highly cross-functional role requiring a strong ability to think broadly and influence others while working closely with technology, marketing, LOB, and risk partners to ensure successful delivery of capabilities and corresponding enablers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Responsible for execution of the Adobe Experience Platform roadmap.
• Create and support intake processes related to demand generated by LOB and functional partners.
• Write epics, features and user stories in support of the defined roadmap, working with partners to prioritize across teams.
• Develop feature backlog and lead deliverables including business use case development, requirements capture, discovery activities, andjourney architecture recommendations
• Deliver features though a combination of new development, iteration of current features, and integration with other Adobe products and Truist enterprise applications and systems.
• Set Planning Increment (PI) vision, priority and definition, partnering with supporting teams on feature prioritization and delivery timelines.
• Obtain partner alignment and approvals including risk, privacy, legal, compliance, and others as needed.
• Create and track product metrics to inform strategy and roadmap, sharing analysis with partners.
• Be an expert with respect to the competition, industry trends, and changing customer needs.
• Demonstrate thought leadership and champion the business vision across the company.
• Analyze the market and competitive environment to define a differentiated product vision that delivers unique value. Translate analyses into sound recommendations based on data and experience.
• Collaborate with a wide variety of partners to align on strategy and help develop a delivery roadmap that supports business goals.
• Collaborate and engage key stakeholders, including lines of business, operations, and other functional areas in the planning and execution of projects.
• Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Lead risk presentations, working with other PM and PO partners on evidence to support recommendations.
• Attend Agile ceremonies, as applicable.
• Create documents and process flows to support internal processes and development activities.
• Mentor other Product Managers on product management practices.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelors’ degree in business, data, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
• Ten or more years of banking, financial services, or other relevant work experience
• Five or more years of product, analysis, technology, and/or design experience
• Five or more years of leading cross functional teams
• Previous experience working as a Product Manager or developing analytics based solutions, working in agile tools for feature/user story documentation and tracking
• Equal enthusiasm for high-level strategic planning and tactical daily execution
• Experience defining/driving vision of experience programs and/or partnership based programs
• Experience defining and delivering large-scale initiatives
• Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues
• Ability to lead cross-functional teams without formal authority
• Comfortable managing concurrent projects in a fast-based, results-driven environment
• Comfortable with ambiguity, leading work autonomously, and making independent decisions
• Excellent skills in presentation, facilitation, communication, and negotiation
• Experience defining/driving vision of experience programs and/or partnership based programs
• Experience in roles requiring strong communication and interpersonal skills & the creation and delivery of succinct executive-level presentations to explain and sell plans/vision

Preferred Qualifications:

• Master’s degree in business, engineering, design, or technology field; banking or financial management education
• Experience with Adobe Experience platform or services, Adobe Journey Optimizer, Adobe Analytics, Audience Manager, Target, Client Data Platforms
• Experience working with distributed teams (onshore/offshore)
• Certified SAFe® Product Owner/Product Manager (or equivalent)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.