Salesforce Signature Success Specialist Solution Engineer - MuleSoft 

United Kingdom, England, London 

967475143

Job Category

Job Details

Principal Responsibilities:

• Partner with Account Executives to understand customer needs, build value-driven solution strategies, and support deal execution.

• Deliver engaging product demonstrations, technical presentations, and proof-of-concepts that highlight the Signature Success Plans differentiation.

• Translate complex business and technology challenges into clear solution architectures leveraging the Signature Success Plan offering.

• Lead technical discovery sessions to uncover customer requirements that align with their digital transformation goals.

• Build and maintain trusted relationships with technical and business stakeholders, including architects, developers, and executives.

• Collaborate with Product Management and Customer Success to ensure customer needs are represented and delivered.

• Continuously develop expertise in MuleSoft, Salesforce, and the broader integration and automation ecosystem.

Required Experience:

• 5+ years of experience in presales, solution engineering, consulting, or a related technical role.

• Strong technical background in integration, APIs, middleware, microservices, and/or enterprise application architecture.

• Excellent communication and presentation skills with the ability to influence technical and business audiences.

• Proven ability to design and articulate solution architectures that address both technical and business needs.

• Degree or equivalent relevant experience required. Experience will be evaluated based on the values & behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Required Skills & Attributes:

• Ability to prioritize, multi-task, and perform effectively under pressure

• Great attention to detail, with strong analytical and problem-solving skills

• Collaborative and consultative work style, ability to thrive in a high-velocity, highly dynamic work environment

• Deep understanding of customer success principles, solutioning approaches, and considerations

• Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive-level buy-in

• High energy, outgoing, positive attitude, and ability to motivate others

• Results-driven, tenacious, and driven to succeed in a fast-paced environment.

• Ability to learn quickly and adapt to change

• Ability to travel up to 25%

Nice to haves:

• MuleSoft certifications (MuleSoft Certified Developer, MuleSoft Certified Architect, etc.)

• Salesforce certifications (Certified Salesforce Admin, Certified Agentforce Specialist, etc.)

• Industry knowledge

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