Passionately inspiring consumer loyalty to the brand
Effectively serving and selling to customers
Diligently executing store operations
PURPOSE & IMPACT ON ORGANIZATION:
Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
Execute the Brand Customer Service standards to meet or exceed customers’ expectations
Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
Use Seasonal Brand and product knowledge effectively during sales interactions
Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
Adhere to all established policies and procedures
Execute and maintain established Visual Merchandising and In-Store Communication standards
Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
Complete cash register transactions quickly and accurately
Minimize loss in both, the stockroom and the sales floor
Perform all store operations in a safe, effective and efficient manner
Collaborate productively and respectfully with team members
Complete all applicable training programs and effectively apply the learning on the job
Seek coaching and learning opportunities to continually improve your performance
KNOWLEDGE, CAPABILITIES AND EXPERIENCE:
Preferably experience working in a sports/fashion customer & commercial focused retail environment
Basic numeracy, literacy and verbal communication skills