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What you will accomplish:
Support strategic vision, goals & roadmap for optimizing our customer experiences
Handle risk, drive business results, and deliver compelling features
Translate product strategy into clear and concise specifications, make functional and user interface design tradeoffs, handle product launches, and lead the product successes post-launch
Create a deep understanding of the different types of customers who use our fundraising products
Systematically analyze data and user experience to define friction points. Integrate findings from the generative research, surveys and CS feedback into our feature improvement roadmap to create user value
Support Product Operations by actively following up on bugs and improvement requests, with an aim to strengthen operations deliverables
Build trust and relationships with peers and provide leadership across the division, product, and/or partner ecosystem. Chip in and encourage a positive working environment despite constant change
Partner with a variety of cross-domain teams across the organization (Selling, Buying, Marketing, Communications, Payments etc) to help shape the vision and align plans
What you will bring:
5+ years of work experience in product management and/or UX design and/or strategy with a consistent record of successfully launching products
Track of record as a global product manager, designing, building and launching products that global customers love and have a real business impact
2+ years of experience working full time for a nonprofit, or equivalent volunteer experience, is a strong plus
You capably elicit high level requirements from both business and technical stakeholders, and can translate those into a detailed, prioritized backlog of work actionable by systems engineers and software developers
Strong interest and understanding in a marketplace business model. E-commerce experience is a plus
Excellent collaboration and interpersonal/organizational skills, with the ability to drive and implement ideas in a changing environment.
The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.
$135,200 - $205,700This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our for more information.
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