Wells Fargo Lead System Operation Engineer - Service Transition Change Assurance 

United States, New Jersey 

966509392

. You will be working in a high impact function that ensures all technology change and new services are delivered with resilience, control, and operational excellence. The role requires a deep expertise across infrastructure, application lifecycle and change governance, with strong bias for automation and DevOps-aligned practices. As a lead interfacing with CIOs, Risk, Engineering, Production platform, you will shape how the organization delivers change at scale – safely, smoothly and sustainably.

In this role, you will:

• Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams
• Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
• Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
• Make decisions on technical changes and enhancements
• Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
• Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals

Required Qualifications:

• 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years in technology or production engineering roles within financial services.
• Proven expertise leading global service transition, production onboarding, or change governance functions.
• Successful track record of delivering infra migrations, DR cutovers, and high-volume change programs.
• Experience with real-time payments systems (e.g., Fedwire, CHAPS, RTGS) or liquidity platforms is highly desirable.
• Strong grasp of ITIL practices and modern DevOps/SRE methodologies.
• Excellent communication and stakeholder management skills at the executive level.
• Data-driven, risk-aware mindset with proficiency in tools such as ServiceNow, AppDynamics, Splunk, Control-M, etc.

Desired Qualifications:

• Experience in establishing the Service Transition Framework across payments, ensuring readiness from project initiation through Early Life Support (ELS) completion.
• Experience managing the Permit to Operate (PtO) process—setting minimum criteriafor Non-FunctionalRequirements (NFRs), observability, failover readiness, and rollback plans.
• Experience implementing standardized application pre-checks, in-flight validation, and post-event assurance—adapted for cloud, hybrid, and on-prem deployments.
• Expereince in ensuring all changes align to internal SDLC and control frameworks, with traceable approvals, test evidence, and production readiness as standard.

Job Expectations:

• Flexibility to work in a 24/7 environment, including weekends and holidays
• Position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship
• Relocation assistance is not available for this position

• 194 Wood Ave S, ISELIN, NJ

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.