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Microsoft Technical Support Engineer - SAP Azure 
Taiwan, Taoyuan City 
964661949

Yesterday

Required Qualifications:


• Hands working experience in SAP on Azure (Shared Disks, Backups, etc.).

• SAP System Performance tuning, root cause analysis and resolution, should have ability and understanding how multiple layers of the platform impacts SAP.

• Ability to clearly articulate complex solutions and/or problems.

• Hyper-Visor/Cloud/Networking Skills: Able to design, deploy and troubleshoot solutions based on the following: Azure or Amazon Web Services (AWS).

• HANA Administration experience.

• Operating Systems (OS) Skills: technical knowledge on at least one of the following – Windows, Linux (SLES (SUSE Linux Enterprise Server), RHEL(Red Hat Enterprise Linux)), UNIX. Knowledge should include performance analysis and debugging.

• Knowledge of HA/DR technologies, including design and implementation of Geographically Dispersed HA/DR solutions like Pacemaker Cluster setup and troubleshooting. Candidate must have proven track record of supporting reliable, highly available and scalable SAP architecture for customers.

• Working knowledge in PowerShell/Bash scripting.

• Experienced in RDBMS adminstration, Knowledge of DBMS query languages, like SQL or Kusto query language (KQL).

Language Qualification:


English Language: fluent in reading, writing and speaking.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Responsibilities

Single point of contact at site

Participation in incident response process

Drive quickest resolution for the incidents

Provide detailed RCA (Root Cause Analysis)

Contribute to building tooling and diagnostics.