Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Holistically understand core business problems and requirements from clients in order to deliver efficient and useful solutions
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Works directly with engineering and other internal teams to build and deliver the products
- Pivots opportunities based on new information and market opportunities
- Collaborates closely with cross-functional teams including Technology, Sales, Compliance, Legal, and Risk
Required qualifications, capabilities, and skills
- Bachelor’s degree required with 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- Working experience with Visa OCT and Mastercard Send etc
- Knowledge of emerging technologies as well as exposure to design thinking
- Work well with cross-functional partners and in a matrix environment including partnering with Product, Sales, Analytics and Design teams to recognize key growth areas for the business and emerging client needs
- Passion for creatively solving problems and an entrepreneurial spirit
- Awareness of financial services and regulatory framework
Preferred qualifications, capabilities, and skills