TECHNOLOGY CONSULTANT (WMS)
Specialist advice
- Actively maintains knowledge in one or more identifiable specialisms.
- Provides detailed and specific advice regarding the application of their specialism(s) to the organization’s planning and operations.
- Recognizes and identifies the boundaries of their own specialist knowledge.
- Collaborates with other specialists, where appropriate, to ensure advice given is appropriate to the needs of the organization.
Business analysis
- Investigates operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes.
- Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems and identifies options for consideration.
- Works with stakeholders, to identify potential benefits and available options for consideration, and in defining acceptance tests.
- Contributes to selection of the business analysis methods, tools and techniques for projects; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
Requirements definition and management
- Contributes to selection of the requirements approach for projects, selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
- Defines and manages scoping, requirements definition and prioritization activities for initiatives of medium size and complexity.
- Facilitates input from stakeholders, provides constructive challenge and enables effective prioritization of requirements.
- Reviews requirements for errors and omissions.
- Establishes the requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source.
- Investigates, manages, and applies authorized requests for changes to base-lined requirements, in line with change management policy.
Porting/software configuration
- Assists in the configuration of software and equipment and the systems testing of platform-specific versions of one or more software products.
- Documents faults, implements resolutions and retests to agreed standards.
Application support
- Identifies and resolves issues with applications, following agreed procedures.
- Uses application management software and tools to collect agreed performance statistics.
- Carries out agreed applications maintenance tasks.
Key Relationships:
- Project workstream leads (Project Management, Testing, Solution Architect, IT Infosec)
- Global IT
- Respective business function (GOPS, Finance, Wholesale/Retail)
- HR Management
Knowledge, Skills and Abilities:
- Serve as a technical consultant specializing in warehouse management systems (WMS), focused on Manhattan WMS or similar warehouse management systems.
- Lead the implementation of WMS solutions, including configuration, customization, and integration with existing IT infrastructure.
- Provide expertise in key modules such as Inbound, Outbound, Shipping, Material Handling Equipment (MHE), and Label Printing.
- Configure and optimize system settings, including setup of carriers, shipping types, and configuration strings.
- Utilize intermediate-level knowledge of databases and SQL to support data integration, reporting, and system troubleshooting.
- Collaborate with cross-functional teams to gather requirements, analyze business processes, and design solutions tailored to client needs.
- Conduct system testing, user training, and post-implementation support to ensure successful adoption of WMS solutions.
- Utilize strong analytical and problem-solving skills to troubleshoot issues, optimize workflows, and improve warehouse efficiency.
- Stay current with industry trends, best practices, and emerging technologies in warehouse management and logistics.
- Communicate effectively with stakeholders at all levels, including IT professionals, warehouse operators, and business leaders.
- Being proactive, taking action and anticipating opportunities
- Meeting targets and fulfilling agreements even when adverse circumstances prevail
Requisite Education and Experience / Minimum Qualifications:
- Four-year college or university degree with focus on IT or related areas, or equivalent combination of education and experience
- Proficient spoken and written command of English
- At least 5+ years of total experience in IT
- Strong understanding & knowledge of regional and global market landscape and the respective customer
- Managed critical elements and cross functional and regional projects.
- Excellent oral and written communications skills and organizational skills
- Ability to work independently or as part of a team.
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