JPMorgan Asset Management - Social Media Community Manager Associate 

United States, New York, New York 

961987762

The
Social Media Community Manager

You will sit within the Global Integrated Media Team, a nimble global center of excellence directly responsible for shaping, driving and delivering strategic media campaigns globally for Asset Management and the Private Bank, reporting to our Head of Social Media. The successful candidate is an experienced social media marketer, skilled in executing on high-impact, tactical marketing programs that are results-oriented, on-brand, engaging, and innovative with diverse client management experience. Success in this role requires a strong understanding of the global social media landscape.

Having a strong social media foundation is required. If understanding why things work and how to make it perform better tomorrow excites you, this is the role for you! You’ll have regular opportunities to work closely with multiple lines of business to execute on high visibility organic social media campaigns driving meaningful business impacts for existing and new offerings.

Job Responsibilities

• Develop (write, create, design) social media content and manage the daily content calendars for Asset Management’s corporate social media brand channels
• Work closely with Compliance teams to obtain content approvals and ensure social media practices adhere to regulatory requirements
• Report on social media performance with actionable insights on an ongoing basis
• Aid in the process of end-to-end production and logistics for multimedia projects with the social and creative teams
• Position Asset Management’s executives as industry thought leaders through social amplification
• Assist in capturing/shooting content at live events and sponsorships
• Monitor (social listening) social media accounts for insights and key takeaways for stakeholders, escalate mentions as needed to the appropriate internal departments, and prepare various internal reports as needed for key constituents
• Thrive in our fast-paced environment, fulfilling last-minute requests and quick turnarounds, while prioritizing ongoing assignments
• Keep a pulse on current social media and cultural trends to identify new opportunities for our social strategy

Required Qualifications, Skills, and Capabilities

• 4+ years of experience managing social media for brands or publishers
• Experience in using social management, monitoring and analytics (Sprinklr, Hootsuite, Brandwatch, Hearsay, LinkedIn Analytics etc.)
• Savvy user and experience in content creation and campaigns across essential social media platforms (LinkedIn, YouTube, Instagram, TikTok, X, Facebook, WeChat)
• Knowledge of social media design tools (Canva, Adobe Express)
• Ability to thrive in a fast-paced, entrepreneurial environment while maintaining high-quality and attention to detail
• Intellectual curiosity, drive; self-starter; ability to multi-task
• Team player, with good judgement, a very strong work ethic and high energy level
• Bachelor's degree in communications, marketing, journalism, or a related field with excellent communication, presentation, relationship management and writing skills