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What you will do
Spur and incept new approaches to technology delivery with Red Hat customers; utilising agile and open ways of working
Enable high performing teams made up of Red Hat, customer and partner colleagues; where teams continuously assess and improve their approach to technology change
Train, coach or mentor individuals and groups, providing context specific advice to assess and grow Agile and DevOps maturity
Facilitate workshops which help clarify engagement target outcomes, continually focus on the latest engagement-specific priorities and regularly demonstrate working product alongside the engagement team
Serve as an ongoing point of contact for customer delivery, throughout customer engagements
Work with customers to design, plan, and carry out their deliveries with Red Hat Consulting; on larger engagements, help customers in complex delivery to achieve success
Serve as an Engagement Lead for Residencies, including residency planning and management, process management and improvement, team building, and customer mentoring
Share industry trends and new approaches, contributing thought leadership, innovate our current thinking and develop new approaches to change how organizations and teams deliver software and systems
Travel to customer locations throughout UK and Ireland with occasional travel throughout the Europe, the Middle East, and Africa (EMEA)
What you will bring
Excellent cross-functional communication skills
Excellent written and verbal communication skills; ability to present to management and C-Level executives
Experience working in customer-facing positions
Strong servant leadership manner; proven ability to select training, mentoring or coaching style where appropriate
Extensive experience delivering offerings
Ability to use methods which support agile teams is a must; ideally with a qualification(s) in a methodology or methodologies which complement an agile delivery style
Knowledge of project management processes and experience with revenue-based project reporting
Demonstrated ability to understand the technical impact on offerings from a supportability, scalability, and repeatability points of view, as well as the business impact on Red Hat and customers in delivering and scoping projects
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