Siemens Director Global Sales & Customer Success 

United States, Texas, Plano 

960358793

Key Responsibilities:

• Serve as the primary liaison between DI IT SW and the GS&CS business unit, understanding their strategic goals and business needs, and translating them into IT solutions, developing a strategic roadmap.
• Partner with business leaders to define IT strategies that support business objectives.
• Collaborate with IT partners to translate business requirements into technical solutions aligned to IT strategy.
• Ensure clear accountability of ownership across teams, leading to timely delivery and implementation of technology initiatives.
• Identify opportunities for process improvements and digital transformation within the organization.
• Drive innovation through deep business knowledge and by exploring emerging technologies that can enhance business performance.
• Advocate for business requirements while balancing IT capabilities, constraints, and resources.
• Oversee IT financials within area of accountability, including budgeting for planned needs, cost management, and assessing ROI for technology investments.
• Develop business cases and provide strategic advice to senior leadership on project benefits, costs, and resource allocation.
• Manage the IT portfolio and technology roadmap for GS&CS, ensuring alignment with business priorities and proper tracking of solution delivery.
• Ensure technology adoption to drive business outcomes and value creation.
• Sponsoring complex projects, resolving escalations, and ensuring alignment between business units, project management teams, and IT.
• Facilitate communication and change management efforts related to IT initiatives.
• Monitor IT service delivery and address any gaps to improve user satisfaction.
• Ensure compliance with IT governance, security, and regulatory standards.

Skills and Abilities Required:

• Strategic thinking, leadership and coaching skills
• Strong understanding of IT frameworks, business processes, and digital transformation.
• Experience managing IT projects and stakeholder expectations.
• Excellent problem-solving, communication, and relationship management skills.
• Knowledge of enterprise applications (SAP, SFDC), data analytics, and cloud solutions is a plus.
• Ability to work cross-functionally and influence decision-making at various levels.
• Knowledge of Agile Methods (e.g. SAFe)

Education and Experience Required:

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field. A Master's degree or MBA is preferred.
• 15+ years of IT and/or business experience, including IT Business Partnering, IT Management, or a related role.
• PMP, Agile, Six Sigma Black Belt, or equivalent certifications are a plus.

Working Conditions/Physical Requirements:

• Normal office environment
• Ability to travel (domestic & global) <25%