What you'll be doing:
Develop service products by identifying potential service offerings, generating requirements and specifications, inclusive of services pricing as well as driving service benchmarking!
Define Service New Product Introduction processes, strategy, service requirements and policy development for Networking industry
Evaluate customer ecosystem, analyze the technology and business resources and identify networking specific services requirements
You will be responsible for networking service adoption, renewal rate increase, end user happiness and net promoter score improvement will be how you will measure your success in this role
see:
Results driven, capable of working in both a strategic and tactical environment, with ability to influence at all levels of the service business
Interactive, engaged both internally and externally across sales, service and operations teams, and with global partner community
Significant experience balancing multiple, key and services initiatives in parallel
Detailed understanding of Service Structures, Service Operations, pricing, positioning and various routes to market
Deep understanding of channel strategy, management and development of service partners, including all aspects of delivery, operations and process design excellence
Extensive experience in design and delivering appropriate systems and enablement requirements in support of service initiatives
Excellent communications and presentation skills, highly analytical and detail oriented
Significant experience in multifaceted field organization
Masters or equivalent experience in business and/or technical field or equivalent experience
10+ years of previous experience in networking and service-related field
crowd:
Prior experience and demonstrated leadership in services industry and understand their ecosystems and key players
Prior experiences in enterprise services, especially in networking solutions space
Outstanding success in leading multi-functional teams, driving and delivering business critical service initiatives
Ability to be actively engaged, work in areas that may be outside the standard job description to accomplish the job.
Good track record in leading multi-functional teams, driving and delivering business crucial service initiatives
You will also be eligible for equity and .
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