Capital One Director Project Management - Social Impact Volunteering 

United States, Virginia, Arlington 

958710345

Director, Project Management - Social Impact Volunteering

Activating the capabilities of associates

You may be required to travel up to 20% of the year.

In this role, you’ll have the opportunity to work on the following areas:

Focus on Efficiency

• You’ll start with the data and pursue pathways for how the team can make an even greater impact through enhancements of existing programming

• You’ll work in partnership with the internal Activation team to inform how we build programs that are efficient and can sustainably scale

• You’ll actively seek out efficiencies in existing process and technology solutions to ensure your team is focused on delivering the highest impact work with ease and agility

Human Centered

• You’ll be focused on understanding where our associates are most interested in engaging in our high-impact programs

• You’ll partner with teams across the company to better understand how our programs can complement the totality of the associate experience

• You’ll turn these insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision

• You’ll own and prioritize volunteer programming that helps to deliver on business outcomes and a desire to ensure that our associates thrive while at Capital One

Running the team with a Business Mindset

• You’ll learn about the business priorities and determine where our programs can assist with meeting or enhancing business objectives, especially around associate experience

• You’ll flex your consultative skills to determine how best to partner and advise on how a team can achieve greater societal impact through the implementation of skills-based programming

• You’ll find opportunities to grow our Pro Bono and skills based programming in a way that enables more of our associates to participate and engage in ways that meet the needs of the associate, the nonprofit and the community

• You’ll define KPIs for your programs and interaction models and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates

• You’ll regularly evaluate and improve the efficiency of our community engagement approach, as well as the operational model used to deliver the value

Transformational Leadership

• You’ll be responsible for attracting and retaining top talent to your team

• You’ll coach your team towards great business acumen, building strong stakeholder relationships, bringing a data-driven eye to evaluating need and opportunity and excelling in ambiguity

• You’ll model ruthless prioritization and the art of getting to yes…and saying no

• You’ll rally your teams and senior stakeholders to your vision and strategy

We want you if you are:

• Impact-driven.You dream big. You desire to make the world a better place, and you get energy from working with others with similar passions to accomplish big, bold goals.

• Wired for Collaboration and Connection:You thrive in a matrixed organization because you know that together we can do better. You’re obsessed with building and cultivating relationships. You have a proven track record of building solutions co-delivered across teams.

• Customer Focused.You care about doing what’s best for the community and for Capital One’s associates. You don’t shy away from hard conversations or nuanced decision making because you know the best outcomes often go hand in hand with tough decisions. For the sake of the associate experience, you are comfortable holding your partners and your own team accountable for results..

• Enablement is your middle name. You loathe inefficient processes and look for ways to streamline everything you touch. You are passionate about building tools that enable others, because you get energized by seeing those around you enabled to do their best work.

• A Do-er.

Basic Qualifications:

• Bachelor’s degree or military experience

• At least 2 years of experience working in a for-profit company

• At least 3 years of experience in program management or project management, or a combination

• At least 5 years of experience in people leadership

Preferred Qualifications:

• At least 3 years of human centered design experience

• At least 3 years of product launch experience

• At least 1 year of experience in process management

• At least 1 year of experience in volunteerism, talent engagement, or associate morale experience

• At least 1 year of experience with community organizing, nonprofit, or political experience

McLean, VA: $200,100 - $228,400 for Director, Project Management New York, NY: $218,300 - $249,100 for Director, Project Management Richmond, VA: $181,800 - $207,500 for Director, Project ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.