Amazon Support Engineer Concessions Tech Amazon Customer Service 

India, Telangana, Hyderabad 

958580406

The Amazon Concessions Support team provides production engineering support and is also responsible for providing multifaceted services to the Concessions channels we support. This job requires you to hit the ground running, your ability to learn quickly and work on disparate and overlapping tasks that will define your success.Some of the key job functions:Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple features and services
Work on operations and maintenance driven coding projects, primarily in Java and Python.
Software deployment support in staging and production environments
Develop tools to aid operations and maintenance
System and Support status reporting
Ownership of one or more services or components

- 4+ years of software development, or 4+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- Experience in agile/scrum or related collaborative workflow
- Experience troubleshooting and documenting findings

- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls