Citi Group Low Code Business Analyst - AVP 

United States, Florida, Tampa 

956851162

Our goal is to deliver best in class re-engineering solutions to enable our Operations professionals to excel with client service excellence, robust risk management and continuous improvement.

Responsibilities:

• Utilize business intelligence tools and internal data to identify high value automation and process improvement opportunities

• Partner closely with Product Owners and end-users to define product roadmaps and ensure continuous improvement in solutions

• Partner with Ops and Low Code Automation Team to collate user requirements and translate into development. Ensure high standards by defining clear acceptance criteria and UAT plan

• Partner with Market Ops Teams to compile quantifiable business cases with tangible measures of success to drive project prioritization / sponsorship

• Ensure creation of project plan, stakeholder management plan, acceptance plan, and central project issue log

• Contribute to driving an innovative and continuous improvement culture within Market Operation

Qualifications/Must Have Skills:

• 3-5 years relevant experience

• Experience working with business intelligence tools (data/process mining, visualizations & dashboards, data modelling etc) and applying analysis to real world use cases

• Understanding of low code applications such RPA, Data Transformation Tools and Workflow Automation Platforms

• Technical understanding of core processes and business lines within Market Operations e.g. allocations, reconciliations, confirmations payment processing etc. Experience working in an Operations Line Role is highly beneficial.

• Track record of identifying and executing automation opportunities

• Business analysis experience

• Understanding of both agile and waterfall project execution

• Has the ability to operate with a limited level of direct supervision

• Highly organized and effective communicator

· Bachelor’s/Universitydegree, Master’s degree preferred

Market Operations Organization Overview:

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.

Anticipated Posting Close Date:

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