Capital One Sr Manager Product Management Associate Experience 

United States, Virginia, Arlington 

955231194

Center 3 (19075), United States of America, McLean, Virginia Sr. Manager, Product Management, Associate Experience Product

As a Sr. Manager Product on the Associate Experience team, you will be part of a core team defining and delivering on the product strategy that creates the best possible experience for 70K+ Capital One employees everyday. You will lead a strategy to weave together best-in-class hardware, software and ML/AI products to empower our customers, the Capital One workforce with next-generation technologies and products.

Specific responsibilities include, but are not limited to:

• Define user requirements, strategy and prioritization

• Develop and communicate the product vision and strategy for key components and features.

• Responsible for direct ownership of products including customer and product definition, design, monitoring, governance and alignment of key stakeholders.

• Understand the needs of business stakeholders, data scientists, engineers and Capital One customers.

• Prioritize the product backlog to maximize business and customer outcomes.

• Incorporate design thinking and analytics to inform product design.

• Enable collaboration and ensure communication between teams.

• Maintain a healthy backlog of work and play a critical role in many agile ceremonies.

• Support the team with escalation and resolution of impediments.

• Collect and analyze data to make data driven decisions on product strategy and design.

• Make hard trade-offs to achieve goals

As a Sr. Manager, Product Management within the Associate Experience organization, you’ll have access to:

• A suite of products that support the associate experience. Capital One is reimagining the internal associate experience and this product manager will be directly responsible for impacting the change and driving measurable, key results through an existing product suite, with opportunities to expand the portfolio based on business and user needs.

• This product manager will work directly with our tech teams and design partners to enable the various goals across our different lines of businesses. This associate should be energized about enabling our internal partners to deliver better experiences for our associates.

• Assisting in the strategy and product roadmap for the experience of multiple products

• Communicating roadmap and business impact with tech teams and lines of business

• Working with tech team and Agile partners to define stories, build, and execute against product roadmap

• Building connections across lines of business and understand their various goals

• Continuously optimizing and improving our app metrics strategy with lines of businesses to better serve their needs

• Working with our Design and User Research partners to inform app and web component development strategy and user experience for the products

• Driving and measuring value of the product suite solutions

• Mentoring team members on all aspects of the product mindset lifecycle and process

We want you if you are:

• Intellectually Curious.You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer.You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you..

• Do-er.You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.

• Passionate & Customer Focus.You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

• Learner.You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.

• Team Player.

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 5 year of product management experience or at least 5 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or Engineering

• MBA or Master’s degree

• 5+ years of experience in Agile product management

New York City (Hybrid On-Site): $199,100 - $227,200 for Sr. Mgr, Product ManagementThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.