Wells Fargo Principal Business Execution Consultant - Branch Banking 

United States, Ohio, Columbus 

954771490

In this role, you will:

• Shape and execute the digital workplace strategy for branch banking, aligning with enterprise hardware standards—including teller workstations, peripherals, mobile devices, and self-service tools—to ensure reliability, performance, and user satisfaction

• Lead the modernization of branch desktop environments , including migration to cloud-based virtual desktop infrastructure (VDI) and scalable endpoint solutions, while ensuring compliance with regulatory and risk frameworks

• Conduct in-depth research on retail banking trends, customer behavior, and branch technology innovations to proactively identify opportunities that improve service delivery and operational efficiency

• Drive cross-functional collaboration to deliver seamless, omni-channel experiences that connect branch, digital, and contact centertouchpoints—enhancing

• Partner across Technology, Branch Operations, and Employee Experience teams to deliver intuitive, secure, and resilient tools that support day-to-day branch activities and long-term transformation goals

• Manage product roadmaps and delivery pipelines using OKRs, Epics, and Features in JIRA Advanced Roadmaps to prioritize initiatives, improve team velocity, and reduce operational friction in high-volume environments

• Champion user-centered design by gathering feedback from branch employees, piloting new capabilities, and continuously refining solutions to meet evolving frontline needs

• Serve as a subject matter expert in branch end-user technology, supporting internal audits, regulatory reviews, and enterprise governance processes

• Design and implement highly customer-centric compute experiences for both employees and retail customers that meet or exceed user experience expectations

• Lead the planning, design, and implementati on of hybrid/cloud strategies for end-user enablement, focusing on scalability, reliability, and performance

• Integrate enterprise authentication and authorization platforms to enhance security and streamline access management

• Collaborate on business requirements and implementation , ensuring alignment with organizational goals and user needs

Required Qualifications:

• 10+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 5+ years of financial services experience

• 5+ years of experience in cloud adoption, desktop and application virtualization, and digital experience strategies

• 5+ years of experience in Agile practice and tools experience, including JIRA and Confluence

• 3+ years branch technology or retail banking technology experience

Desired Qualifications:

• Proven success managing large-scale investments and achieving measurable business outcomes

• Strong leadership skills with a user-centric approach to product development and strategy

• Experience with large-scale end-user hardware management and supporting virtual desktops and other Enterprise Desktop technologies

• Experience with Desktop as a Service (DaaS) cloud technology (Amazon Workspaces, Microsoft W365, Google Cloud)

• Experience with end user computing

• 4-year college degree or master's/advanced degree

Job Expectations:

• Ability to travel up to 10% of the time

• Ability to work a hybrid schedule in one of the listed locations; 3 days a week in office and 2 days a week remote

• Relocation assistance is not available for this position

Locations:

• 300 S. Brevard St., Charlotte, North Carolina

• 3075 Loyalty Circle, Columbus, Ohio

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.