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Netflix Senior Researcher Enterprise Product Research New Formats United States, California 954748475
24.06.2024
This job sits at the intersection of enterprise technology and the consumer experience. Because our products touch both members and creators, we are seeking a researcher who can fluidly move between both worlds and seamlessly manage a portfolio of both enterprise and member-facing research, balancing strong research principles with deep empathy for the art and craft required to create great content.
What You'll Be Doing:
- Partner with cross-functional teams (including Business Stakeholders, Design, Product Management, Engineers, and Data Scientists) to develop, lead, execute, and socialize a roadmap of high-impact research initiatives (both product/UX and strategic business research) that span many domains.
- Ability to respond to changing needs across the business to identify and prioritize impactful opportunities in an environment where balancing rigor with velocity is paramount.
- Get deep into the technical workflows of complex enterprise products and workflow ecosystems.
- Engage internal and external partners worldwide to uncover pain points and unmet needs from members and creators and translate them into actionable business recommendations.
- Thoughtfully evangelize the role of research with stakeholders who may be new to the function.
- Cut through competing perspectives and approaches to tell powerful, objective insights and stories that can land across diverse technical and non-technical audiences.
- Identify opportunities to establish new points of view and capabilities that evolve our enterprise research function.
The Ideal Background:
- Demonstrable experience leading both qualitative & quantitative research supporting product development and business strategy (ideally in both consumer and enterprise environments).
- Experience working with global stakeholders and technical audiences.
- Effective verbal and written communication to distill complex multi-method research reports into understandable, compelling, and actionable insights.
- Strong analytical skills and the ability to triangulate data and insights from multiple sources.
- Experience in or passion for working with creative teams/building products for creative teams.
- Ability to frequently travel to Los Angeles/Los Gatos to meet with stakeholders and openness to international travel as needed.
- An advanced degree in psychology, social sciences, or a related field is a plus but not required.
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $130,000 - $470,000.
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