Evaluate, analyze, diagnose, and troubleshoot technical equipment problems via telephone or at customer sites. Ensure equipment enhances customer production. Repair and update equipment at customer facilities.
Manage and maintain tools installed at various customer sites. Also manage and perform requirements from HQ, such as FCO and software upgrades.
Repair system-level problems (which have multiple causes and for which no standard procedures exist) based on the engineer's technical knowledge, education, training, and certification.
Engineers may access and determine problems existing in customers' processes, such as chemical leaks or contamination, and may recommend the shutdown of customer fabs due to unsafe conditions
PUMA/Voyager product support
Minimum Qualifications
BS degree in Engineering, Electronics, Physics, or Material Science.
Less than 1 year of semiconductor industry experience preferred. (NCG Available)