As a Senior Quantitative Analytics Associate in Communication Strategy & Insight (CSI), you will be focused on health check reporting, providing data support, optimization of reporting and validation for Communication Strategy & Insight initiatives.
Job Responsibilities
- Execute health check reporting and optimization of reporting
- Provide data support for Communication Strategy & Insight (CSI) and strategic business initiatives
- Develop ad-hoc reporting based on business needs
- Review reporting to ensure integrity and health of business processes
- Create and maintain standard Communication Strategy & Insight (CSI) data definitions and documentation
- Perform data research, validation and testing
- Identify and lead improvements for processes, controls and customers
Required qualifications, capabilities and skills
- Bachelor’s and/or Master’s degree from an accredited college / university in a technical or quantitative field with concentration in Information Management
- 3 years experience, knowledge and proficiency with software packages / platforms (Structured Query Language (SQL), Statistical Analysis System (SAS), UNIX, Teradata, Oracle, Excel)
- Proven track record of transforming large amounts of data into meaningful business views and identifying data improvement opportunities
- Strong development discipline and adherence to best practices and standards
- Strong technical skills with the ability to understand the business and requirements
- Communicate complex issues in a crisp and concise manner to stakeholders and multiple levels of management
- Excel in a high-pressure, deadline oriented environment with a sense of urgency focused on results and clients
Preferred qualifications, capabilities and skills
- Understanding of the Fraud and Customer Protection Services (FCPS) operational processes, data and technology platforms and problem solving
- Self-motivated, organized and possess a high level of integrity and attention to detail
- Work and solve problems independently and as a team
This role does not offer visa sponsorship.
This is a Hybrid position which will require the incumbent to commute/work on site 3 days a week and work from home 2 days a week.