PNC Loan Support Analyst Sr - Commercial Lending 

United States, Pennsylvania 

947462589

Hours for this role are Monday - Friday, 8:00 am EST - 5:00 pm EST.The ideal candidate will meet the following qualifications:• Exposure to ACBS
• Wire transfer experience
• Loan administration experience, with an emphasis on application of• Account reconciliation experience
• Excel spreadsheet familiarity
• Loan Servicing Experience
• Commercial Loan Knowledge
• Operations ExperienceAs a Loan Support Analyst Sr, you will service a portfolio of clients or compete parts deals where you will be instructed by agent banks on what do. Part of servicing a portfolio of clients consists of, but is not limited to, incoming payments, advances, loan conversions, rate rollovers and all general maintenance for their loans.You can expect to start the day with any high priority items from the day prior, if any high priority items were not completed the previous day. You will be expected to conduct due diligence for advances, review notices and input advances into the system before releasing advances. You can also expect to complete rate roll overs and move payments.In this role, you will follow up with notices from agent banks, balance general ledgers and proactively manage your portfolio of clients to ensure a smooth client experience for the agent bank and customers.Job Description

• Executes varied and complex transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for larger, more complex or sensitive assigned accounts or portfolio.
• Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio.
• Ensures the appropriate materials and documentation are available to complete transactions. May assist with training/coaching of new hires. May serve as a subject matter resource for the team.
• Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received.
• Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Analytical Thinking, Capital Management, Compliance Requirements, Documentations, Due Diligence, Loan Documentation, Regulatory Compliance, Risk Mitigation StrategiesAccuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating ProceduresRoles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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