Job Responsibilities:
- Manage activities for key strategic initiatives, from inception all the way through to closure of each initiative
- Define problem statements and solutions, clearly conveying them to key decision makers and impacted stakeholders
- Create project plans (Excel/MS Project/PowerPoint) and monitor key milestones, deliverables and dependencies
- Report to key stakeholders project statuses, using standard formats and ensuring timelines are met
- Manage issues tracking, escalation and resolution as well as identification and monitoring of project risk trends and concerns
- Engage with relevant stakeholders during project planning, requirements gathering sessions, and feedback and working sessions
- Author project-related communications and create project artifacts in support of the overall delivery of initiatives
- Work closely with CTPO’s Governance, Risk and Design teams to review and prioritize technology enhancement requests
Required Qualifications, Skills and Capabilities:
- 5-9 years of experience in project management, process improvement, governance and stakeholder engagement within financial services or operations environment
- Knowledge of risk management and control principles
- Strong written and oral executive-level communications skills, with ability to convey complex information in an understandable, compelling and persuasive manner at all levels
- Strong analytical skills with the ability to synthesize program information and translate that information into insights and visualizations
- Ability to support the development of strategies that align with organizational goals
- Ability to identify key issues, gather data to investigate those issues and develop actionable recommendations
- Good business judgment, particularly the ability to proactively identify and address issues early, with experience performing root cause analysis to develop long-term solutions
Preferred Qualifications, Skills and Capabilities:
- Proficient in Microsoft Project, Excel and PowerPoint
- Interest in learning new technologies, including AI/ML
- Project Management Professional (PMP) certification, Prosci Change Management certification, and/or Consulting firm experience a plus