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Your problem resolving skill will benefit customers directly, insuring Amazon able to meet all its commitments to our customers. Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges, build and develop tools which will automate daily operational activities. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.Key job responsibilities
Your problem resolving skill will benefit customers directly, insuring Amazon able to meet all its commitments to our customers. Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges, build and develop tools which will automate daily operational activities. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems.Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.A day in the life1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) PlanAbout the team
The AFT Platform Engineering & Services provides the 24*7 support to all the production systems that runs in Amazon Fulfillment Centers.You will be interacting with the Sr. Principle Engineers and Principle Engineers to define the solutions to improve the associate experience.Platform Engineering and Services
- 5+ years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience
- 5+ years of systems design, software development, operations, automation, and process improvement experience
- Experience leading the design, automation, deployment, and support of large-scale infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes
- Experience with distributed systems at scale
- Experience writing technical documents, project plans and progress reports to leadership and to stakeholders
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