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Citi Group Business Analyst Trustee Change Team Hybrid 
Poland, Masovian Voivodeship, Warsaw 
946093102

25.03.2025

What you will do:

  • Business analysis, requirements facilitation, business process mapping leveraging one of the existing common methodologies and tools in Trustee;
  • Preparation & analysis of proposed system changes, gathering consensus between business requirements and technology deliverables to assure smooth projects implementation;
  • Supporting the business with unusual/non-standard situations demanding broad operational knowledge and experience;
  • Critical Thinking by logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems;
  • Analysis, identification and reporting of gaps and risks within the processes;
  • Active collaboration with the internal partners and external clients with regards to the projects ran in Trustee;
  • Regular providing status of projects & initiatives progress, next steps, accomplishments or escalation issues.

What we'll need from you:

  • Min. 4 years of the experience in developer/business analysis role (process modelling & automation) is a must;
  • Advanced level of English language;
  • Experience with designing new tools and business process mapping;
  • Previous experience in RPA, ETL, Appian, Xceptor will be a strong advantage;
  • Supporting skills development and knowledge sharing of other team members;
  • Critical Thinking by logic and reasoning usage to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems;
  • Expert in VBA EXCEL, VBA MS ACCESS, SQL, C#,VB.Net, Alternatively expert in currently utilized ETL or in SQL;
  • Ability to review, discuss, set direction for IT units to recognize the business needs appropriately to enable strategic development aligned with appropriate technology in line with modern market solutions;
  • Ability to recognize and interpret the impact of changes in IT world on the Fiduciary business.
  • Continuous monitoring of IT market trends and new technologies;

What we can offer you:

  • Competitive salary; annual salary review; discretionary annual performance bonus
  • A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications
  • A great environment for learning new technology and tools
  • Competitive social benefits (medical care, multisport, life insurance, attractive pension plan, holiday allowance, flexible working schedule, EAP - employee assistance program and other)
  • Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with
  • Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)
  • Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas
Operations - CoreOperations Project Management


Time Type:

Full time

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